FAQ AND SHIPPING INFO

Q: HOW DO I ORDER ON YOUR WEBSITE?

A: Simply find the product you want and click the "ADD TO CART" button. Fill in your shipping and billing information and we will have your order shipped to you as soon as possible!

 

Q: WHO AND HOW CAN I CONTACT THE SELLER FOR MY QUESTIONS AND ORDERS?

A: You can directly contact the seller, through SMS/CALL with this number +63 956. 087. 2104 or through email: travelbuddy88@gmail.com. Calls will only be accepted from 8am-8pm. 

 

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: 100% YES!!! We use SSL SECURITY to ensure all of your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

 

Q: WHAT COURIER DO YOU USE IN SHIPPING?

A: Travel Buddy PH offers Cash on Delivery service nationwide. We also offer straight payment delivery via LBC, JRS express and 2GO. For faster delivery upon request of the customer we can also use GrabExpress. 

 

Q: HOW MUCH IS THE SHIPPING FEE?

A: All of our Items are Free Shipping! plus we provide CASH ON DELIVERY